Your garage door Q&A, answered by Hampton Roads licensed technicians
Below are the 35 questions we get asked most often, with plain-English answers. Under each one, ask your own follow-up. We text you back within 30 minutes during open hours, then publish the answer on this page so it helps the next homeowner with the same problem.
How do I measure for a new garage door bottom seal?
Posted 2026-07-03 · by David Yifrach, DPOR #2705188091
Aluminum bottom seal retainer cleaned and measured before a new coastal-grade EPDM seal install on a Norfolk 23503 garage door
To measure for a new garage door bottom seal, pull 2 to 3 inches of the old seal out of the retainer and cut off a sample, measure the T-stem width with the sample flat (3/16, 1/4, or 5/16 inch), measure the seal's full width laid flat (3, 4, or 6 inches on most doors), then measure the actual door width and order a seal at least 6 inches longer. Getting those three numbers right matters more on the coast than inland, because Hampton Roads doors live with roughly 70 percent average humidity and salt air that bakes vinyl seals flat in 2 to 3 years, and a seal that is the wrong stem size will pull out of the retainer the first winter it stiffens.
Step 1, cut a sample before you shop
Do not measure the seal while it is on the door. An installed seal is stretched, compressed at the corners, and often fused to the aluminum retainer with years of grit. Slide 2 to 3 inches of it out of one end of the retainer, cut the sample off with scissors, and take that piece to the workbench. Every measurement below comes off the sample lying flat.
Step 2, measure the T-stem
Most sectional doors in Hampton Roads use a T-style seal: two stems shaped like the letter T that slide into channels on the retainer. Measure the width across the top of one T. The three common sizes are 3/16, 1/4, and 5/16 inch, and they are close enough that a tape measure will lie to you. Use a digital caliper if you have one. A 1/4-inch stem forced into a 3/16 channel tears; a 3/16 stem in a 1/4 channel slides out in the first cold snap.
Step 3, measure the width laid flat
Flatten the sample and measure edge to edge. Residential seals come 3, 4, or 6 inches wide laid flat. Wider is not automatically better: a 6-inch seal on a retainer built for a 3-inch seal folds under the door and holds water against the bottom section, which is how steel bottom sections rust from the outside in.
Step 4, confirm the profile, not just the size
T-style is the most common, but coastal doors also wear P-bulb, J-style, and bead-end seals, and the profiles are not interchangeable even when the stem size matches. Look at the sample's cross section: a P-bulb has a round hollow chamber, a J curls like a fishhook, and a bead-end has round beads that snap into single-channel retainers on wood doors. If the cross section does not obviously match what a supplier is selling, that is the point where a lot of DIY orders go wrong.
Step 5, measure the door, not the opening
Run the tape across the door panel itself. Doors are often wider than the opening they close against, so a "16-foot door" measured at the opening can leave you 4 inches short. Order at least 6 inches more than the door measurement, then trim after installation and tuck the extra back into the retainer at each end. Seal stretches during installation and relaxes afterward; the tucked ends keep the corners closed as it shrinks back.
Step 6, check the gap and the retainer while you are down there
Two more checks turn one repair into the right repair. First, close the door and look along the slab with the garage lights off: daylight at one corner usually means the slab has settled, and a taller bulb profile or a threshold strip covers what a standard seal cannot. A gap of just 1/4 inch admits house mice, and 1/2 inch admits Norway rats, both of which the City of Norfolk lists as resident public health pests. Second, inspect the aluminum retainer. If the channels are corroded, bent, or packed with oxidation, a new seal will not seat, and the retainer should be replaced at the same time, which adds about $85 locally.
What it costs to have it measured and done
If you would rather hand off the caliper work, a coastal-grade EPDM bottom seal, which shrugs off the salt air and ozone that kill vinyl, runs $249 installed on a single-car door and $289 on a two-car door across Hampton Roads in 2026, with a stainless mesh anti-rodent core adding $40 to $80 for garages that have already had gnawing visitors. Measurement, profile matching, and retainer inspection are part of the visit, and a free on-site estimate costs nothing if you just want the numbers. Details are on our bottom seal and doorstop replacement page, the full energy and rodent math is in our seal, rodent, and energy guide, and the Sandbridge rodent breach case study shows what a wrong-size seal looks like two years in. One Ocean View 23503 customer this spring had ordered three seals online before calling; the caliper said 5/16 T-stem, every one he ordered was 1/4. Call (757) 777-3330 and we will measure it once.
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Why is my garage door bottom seal flat, and can it be fixed?
Posted 2026-07-01 · by David Yifrach, DPOR #2705188091
Cross section of a T-style garage door bottom seal showing the hollow bulb that flattens in Hampton Roads 23503 summer heat
A garage door bottom seal goes flat because the vinyl or rubber has taken a permanent set from heat, age, and constant compression, and on the Hampton Roads coast that happens in 2 to 3 years instead of the 7 to 10 years an inland seal lasts, so the fix is a new seal in the same or a larger profile, not a repair. A flat seal no longer springs back to fill the gap under the door, which is what lets in water, palmetto bugs, and the roof rats the City of Norfolk lists as a public health pest. Here is how to tell why yours flattened, whether the seal or the floor is the real problem, and what a coastal-grade replacement costs in 2026.
What a flat seal actually means
A healthy bottom seal is a hollow bulb, either a P-bulb, a T-style bead, or a J-type lip, that squashes flat when the door closes and springs back open when the door lifts. A seal that has gone flat has lost that memory. The bulb is creased shut, split, or permanently squashed and stays that way even with the door up. Once it will not re-inflate, it cannot seal the gap, and no amount of cleaning or lubricant brings the spring back.
Cheap vinyl is the usual culprit. Under Hampton Roads sun, ozone, and roughly 46.9 inches of Norfolk rain a year with humidity near 70 percent and an August peak around 74 percent, vinyl bakes hard, swells, and loses its rebound fast. EPDM rubber holds up far better because it resists salt air, ozone, and UV, which is why coastal replacements should be EPDM rather than the builder-grade vinyl that came on most doors.
Seal or floor? The 30-second test
Before you buy a seal, find out whether the seal or the concrete is the real gap. Lift or remove the bottom seal and close the door, then look along the bottom edge of the panel. If daylight is even across the whole width, the seal was the problem and a new one will fix it. If the daylight varies, tight at the edges and wide in the middle or the reverse, your slab has settled unevenly and the door panel no longer matches the floor. In that case a new seal alone will still leave gaps, and you want a threshold strip on the floor so the seal has something level to compress against. Our pencil test is the fastest way to confirm a failing seal before you go further.
Why coastal seals flatten years faster
Two to three years is the honest lifespan for a vinyl bottom seal within a few miles of the water here, against 7 to 10 years for the same seal inland. Salt air, relentless summer heat inside an unconditioned garage, and daily compression all work on the same strip of vinyl at once. A seal on a west-facing or dark door bakes hardest and goes first. If your door was installed by the builder and has never had the seal changed, a flat coastal seal at the 3-year mark is right on schedule, not a defect.
Can a flat seal be fixed, or does it have to be replaced?
It has to be replaced. A seal that has taken a permanent set cannot be restored, and trying to nurse it along just keeps the gap open for water and pests. The good news is that replacement is a quick, low-cost job with room to upgrade. You can move up to a larger profile if your gap has grown, switch from vinyl to EPDM for coastal life, add a stainless mesh anti-rodent core if you have had mice or rats under the door, swap a corroded aluminum retainer at the same time, and add a threshold strip if the 30-second test pointed at the floor. A flat seal is also the single biggest pest doorway on a garage, since a mouse needs only a 1/4-inch gap and a Norway rat only 1/2 inch to get under a door.
2026 Hampton Roads cost
Coastal-grade EPDM bottom seal replacement runs $249 for a single-car door and $289 for a two-car door in 2026. A stainless mesh anti-rodent core adds $40 to $80, a corroded retainer swap adds $85, and a threshold strip for an uneven slab adds $95. Those numbers buy a seal built for salt air rather than the vinyl that flattened in the first place, which is what keeps you from doing this again in two summers.
What to do next
If your seal is creased shut and you can see daylight or feel a draft under a closed door, it is time to replace it, and doing it now keeps summer storm water and roof rats out ahead of hurricane season. See our bottom seal and doorstop replacement service for profiles and pricing, and our guide on seals, rodents, and your energy bill for why a flat seal costs you more than comfort. Homeowners from Ocean View in Norfolk 23503 to the Virginia Beach oceanfront can reach us at (757) 777-3330 for a same-day look.
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Can I replace a garage door torsion spring myself?
Posted 2026-06-30 · by David Yifrach, DPOR #2705188091
Ronnie, a licensed Seaside Garage Door technician in Hampton Roads, who replaces torsion springs safely on residential doors across Virginia Beach and Chesapeake
No, you should not replace a garage door torsion spring yourself: a fully wound torsion spring stores 25,000 to 35,000 inch-pounds of energy, enough to break fingers, fracture a wrist, or knock out teeth if a winding bar slips, and doing it safely takes two correctly sized winding bars, a spring matched to your door's exact weight and wire size, and a balance check most homeowners cannot perform. The money you save doing it yourself is small, the parts are hard to size correctly without a chart, and the failure mode is not a stripped screw, it is a steel bar spinning across the garage at high speed. For almost every homeowner the right move is to leave the winding to a technician and put your effort into getting the car out safely instead.
Why a torsion spring is so dangerous
A torsion spring sits on a steel shaft above the door and stores energy by twisting. When the door is closed the spring is fully wound and holding the entire weight of the door, often 130 to 350 pounds, in tension. To change it you have to unwind that energy by hand with winding bars, pull the old spring, install a new one, and wind it back to the exact turn count. If a bar is the wrong size, slips out of the cone, or you reach for a screwdriver or a piece of rebar instead of proper bars, the stored energy lets go all at once and the bar becomes a projectile. Emergency rooms see these injuries every year: broken fingers and wrists, facial fractures, and worse. This is the single most dangerous repair on a residential garage door.
Torsion or extension: which spring do you have?
There are two systems and they are not equally risky. Torsion springs mount on a shaft directly above the door and are the type described above. Extension springs run along the horizontal tracks on each side and stretch as the door closes. Extension springs are under less concentrated tension and, if a safety cable is run through them, are a lower-risk replacement, though still a careful one. Torsion springs have no safe shortcut. If your spring is the one on the shaft over the door, this is a job for a pro, full stop. If you are not sure which you have, our guide on how to tell your garage door spring is broken shows both types.
What it costs to have it done right
The reason DIY rarely pays here is that professional spring replacement is not expensive relative to the risk. In Hampton Roads in 2026, a single torsion spring replaced runs about $150 to $250, and a pair runs about $250 to $450, including the service call. We replace springs in pairs when both are the same age, because the second one is usually weeks from failing and a matched pair keeps the door balanced. A DIY kit might save you a hundred dollars, but only if you size the spring correctly the first time, which many people do not, and only if nothing goes wrong.
How to get your car out when the spring just broke
If your spring snapped and your car is trapped, do not try to lift the door with the opener, which will burn out the motor or strip the gear pulling against a dead spring. Instead, with the door all the way down, pull the red emergency release cord to disconnect the opener trolley. Then lift the door by hand only if you have help, because with a broken spring the full weight of the door is on you and a heavy door can slam down. Two people, a steady lift, and prop it open before anyone walks underneath. If the door is too heavy to lift safely, leave it down and wait for the technician. No car is worth a crushed hand.
The bottom line
Replacing a torsion spring yourself trades a small savings for a real chance of serious injury, and it is the one repair where that trade is not worth it. Detecting a broken spring and getting your car out are fine to do yourself; the winding is not. You can read what springs cost and how long they last on our spring repair page, and the full range of repairs on our garage door repair page. If you are in Hampton Roads, call (757) 777-3330 and we will replace it safely the same day. If you are anywhere else, please hire a licensed local technician rather than winding it yourself.
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How do I tell if my garage door cable is broken?
Posted 2026-06-29 · by David Yifrach, DPOR #2705188091
Close-up of a frayed, rusted garage door lift cable at the bottom bracket, the kind of salt-air corrosion common on coastal Hampton Roads doors.
A garage door cable is broken if the door hangs crooked or sags on one side, a cable dangles loose along the track, the door slams down or feels uneven when you lift it by hand, or you see frayed strands, rust, or a clean snap near the bottom roller bracket. On the Hampton Roads coast, salt air rusts lift cables from the inside out, so a Norfolk or Virginia Beach door often shows orange staining and a few popped strands a year or two before the cable finally lets go. Here is how to check each sign safely, why coastal cables fail early, and what to do the moment one breaks.
Sign 1: the door hangs crooked or sags on one side
The two lift cables carry the door's weight evenly, one on each side. When one cable snaps or slips off its drum, that corner drops and the door hangs at an angle, with the top edge no longer parallel to the header. A door that suddenly looks tilted, or that wedges in the track on one side, is the most common first sign of a failed cable.
Sign 2: a cable is loose, dangling, or off the drum
Look along both vertical tracks. A healthy cable runs taut from the bottom bracket up to the cable drum at the top corner. A broken or slipped cable shows up as a loose loop hanging beside the track, or as cable wound the wrong way around the drum. If you can wiggle a cable easily by hand or see slack in it, it is no longer carrying its share of the load.
Sign 3: frayed strands, rust, or a clean snap
With the door fully open and the opener disconnected, look at the cable where it loops around the bottom bracket, the spot that stays wet the longest. Frayed wire, a rusty orange cable, or a few popped strands that look like a worn shoelace mean the cable is failing even if it has not parted yet. A galvanized cable that has gone orange has already lost strength and is on borrowed time.
Sign 4: the door is heavy, jerky, or slams shut
A door with a failing or broken cable rides unevenly, jerks as it moves, or drops the last foot hard instead of settling gently. Pull the red release and lift the door by hand only with the opener disconnected and your fingers clear of the track seams. If it feels heavy on one side or wants to twist, stop and leave it down.
Why garage door cables break early in Hampton Roads
Coastal salt air is the main reason. Norfolk averages 46.9 inches of rain a year and roughly 70 percent humidity, and that moisture, carried with salt off the Chesapeake Bay and the Atlantic, works into the galvanized strands of a lift cable and rusts them from the inside. A cable that would last a decade well inland can fray in three to five years within a mile of the water. We see this pattern constantly and tracked it in our writeup on coastal cable failures, and the same salt that eats cables attacks the rest of the hardware, which we cover in our salt-air corrosion guide. A door near the water in Norfolk 23505 will almost always show cable rust before an inland one does.
What to do the moment a cable breaks
Stop using the door. A door with a broken cable is unbalanced and can drop or twist without warning, so do not run the opener and do not try to force it open. Keep cars and people out from under it until it is fixed. Cable replacement is not a do-it-yourself job: the cables sit right next to the torsion spring, both are under extreme tension, and one slip can cause serious injury. Call a technician for garage door cable repair, or if your car is trapped inside, same-day emergency service. You can reach us at (757) 777-3330, or text a photo of the cable to (757) 780-5858 for a quick read.
What cable repair costs in Hampton Roads in 2026
A lift cable pair runs about $160 to $280 installed in 2026, and we replace both cables at once because they are the same age and the second one is rarely far behind. Because the cables share a shaft with the springs, it is worth checking the torsion springs at the same visit; if they are the original, coastal-corroded set, bundling the work saves you a second trip and a second service fee. We give a written, line-item quote first, and the repair carries a 5-year workmanship warranty.
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Why does my garage door opener hum or buzz but not open?
Posted 2026-06-28 · by David Yifrach, DPOR #2705188091
Garage door opener wall console and motor unit in a Hampton Roads garage, used to diagnose a humming opener that will not move the door
A garage door opener that hums or buzzes but does not move almost always has one of four problems: a failed start capacitor, a stripped drive gear, a jammed trolley, or a broken spring that has made the door too heavy to lift, and the fastest way to tell which is to pull the red emergency release and try lifting the door by hand. If the door is heavy or will not stay open on its own, the problem is a spring and the opener is fine. If the door lifts easily by hand but the opener still only hums when reconnected, the failure is inside the opener, and in Hampton Roads summers a heat-stressed start capacitor is the most common culprit.
First test: pull the red release and lift by hand
Disconnect the opener by pulling the red emergency release cord, then lift the door by hand. A balanced door rises smoothly and holds itself about halfway up. If the door slams down, feels like it weighs a hundred pounds, or you can see a gap in the torsion spring above the door, you have a broken spring and the opener was only humming because it could not lift the dead weight. If the door glides up and down easily but the reconnected opener still buzzes without moving, the opener itself has failed and you can move to the next checks.
The usual cause: a blown start capacitor
When an opener hums or buzzes from the motor housing and the door does not even twitch, the start capacitor is the most likely failure. The capacitor gives the motor the jolt it needs to begin turning. When it dies, the motor still gets power, which is the buzz you hear, but it cannot start spinning. A bulging top or white residue leaking from the capacitor confirms it. The part itself is inexpensive, but it stores a dangerous electrical charge even after the opener is unplugged, so this is not a safe do-it-yourself swap. A trained technician discharges it safely and replaces it.
Stripped drive gear or jammed trolley
If the motor hums for a couple of seconds and then stops, and you can hear it spinning but the door does not move, the plastic drive gear on a chain or belt opener has likely stripped its teeth. This is common on openers ten years and older. A jammed or broken trolley, the carriage that connects the rail to the door arm, produces a similar buzz with no travel. Both are repairable. A gear-and-sprocket kit restores a sound motor, while a worn-out opener is often better replaced.
A broken spring makes the door too heavy
The springs, not the opener, do the heavy lifting on a garage door. When a torsion spring breaks, the door can weigh well over a hundred pounds, far more than a residential opener is built to raise. The motor strains, hums, and gives up. If your hand test showed a heavy door or you spotted a separated spring, do not keep pressing the button, because forcing it can burn out a motor that was never the problem. Spring replacement, not opener work, is the fix.
Why Hampton Roads summers are hard on openers
Heat and salt air both shorten capacitor and motor life here. An attached garage in Virginia Beach or Chesapeake can sit above 100 degrees on a July afternoon, and that heat bakes the start capacitor and stresses the motor windings every cycle. Coastal salt air corrodes the capacitor terminals and motor contacts on top of that. It is no accident that buzzing-opener calls climb every June through August, the same pattern we cover in our look at summer heat and garage door openers.
When to call a technician
Call a pro when the door is heavy by hand, when the capacitor is bulging or leaking, or when the motor spins without moving the door, because all three involve either stored electrical charge or spring tension that can injure you. In 2026 Hampton Roads pricing, a capacitor replacement runs $90 to $180, a drive gear kit runs $120 to $220, a new belt-drive opener installed runs $400 to $650, and a broken spring runs $200 to $320 for a single or $300 to $450 for a balanced pair. Seaside Garage Door Experts is a Virginia DPOR Class A Contractor, license 2705188091, and you can reach us at (757) 777-3330 for same-day diagnosis. For a deeper look at the unit itself, see our opener repair and spring repair pages.
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What size gap under a garage door lets mice in, and how do I close it?
Posted 2026-06-27 · by David Yifrach, DPOR #2705188091
Cross section of a T-style garage door bottom seal, the rubber that closes the gap mice use under a Hampton Roads garage door
A mouse can slip under a garage door through a gap as small as one quarter inch, and a rat needs only about one half inch, so any daylight you can see under a closed door is already wide enough to let rodents in. In coastal Hampton Roads that matters more than most places, because the roof rat, a climber the City of Norfolk lists as a public health pest, is more common here than anywhere else in Virginia, and our humidity flattens cheap seals fast. Below is how to measure your gap, why it seems to come and go with the seasons, and how to close it so it stays closed.
The gap sizes that matter
Rodents are shaped to follow their skull. If the head fits, the body follows. A house mouse clears a gap of about one quarter inch, a Norway rat needs roughly one half inch, and snakes, roaches, and other insects need far less. That is why a gap you might not think twice about, the thin line of light under a door that looks almost closed, is plenty of room. The practical rule on the coast is simple: if you can see daylight under the closed door from inside the dark garage, the gap is too big.
How to measure the gap under your door
You have two quick tests. The daylight test is to stand inside the closed garage in the daytime with the lights off and look along the bottom of the door, any ribbon or dots of light mark where the seal is not sealing. The pencil test is more precise: take a standard pencil and try to slide it flat under the closed seal at several points across the width. If the pencil slides under with no resistance, your gap is already past the mouse threshold and the seal is done. We walk through this check in detail in our bottom seal pencil test how-to.
Why the gap appears and disappears with the seasons
Many homeowners swear the gap was not there last month, and they are not wrong. Two things move with the weather. Concrete slabs expand and contract, and many garage floors are not perfectly level to begin with, so a low corner opens a gap that a wetter or cooler season can hide. And vinyl bottom seals soften and flatten in summer heat, then stiffen in winter, so the same seal that touched the slab in April can stand off it in July. A gap that comes and goes is a seal at the end of its life, especially here, where coastal vinyl often lasts only two to three years against seven to ten inland.
How to close it for good
Closing the gap means rebuilding the seal, not stuffing it. Replace a flattened bottom seal with a coastal-grade EPDM bulb seal, which resists salt air and ozone and keeps its shape through Hampton Roads summers. If rodents are already getting in, add a stainless steel mesh anti-rodent core inside the seal channel so anything that chews the rubber meets steel. Close the side channels with sound doorstop molding, cellular PVC rather than pine so it does not rot, and if the slab dips at a corner, set a threshold strip on the floor to take up the low spot. Done together, that is a sealed perimeter, not a patch. The full parts breakdown is on our bottom seal and doorstop replacement page.
Why standard rubber alone is not enough for rodents
A plain rubber or vinyl seal closes the gap against weather, but a hungry roof rat will gnaw straight through it to get back to a space it has already claimed. That is the difference between weatherproofing and rodent-proofing. The stainless steel mesh core is the part that turns a weather seal into a rodent barrier, and it is the upgrade we add on any door where droppings are already showing up inside. The energy and pest reasons to seal are laid out together in our seal, rodents, and energy guide.
2026 cost to seal the gap
In 2026 a single-car EPDM bottom seal runs about $249 installed and a two-car about $289. A stainless steel mesh anti-rodent core adds $40 to $80, and a threshold strip for an unlevel slab adds about $95. Doorstop molding for both jambs and the header runs $249 to $349 if the existing trim is rotted. If you would rather have a tech measure your gap and your slab before you buy a seal that may not fit, call us at (757) 777-3330, and we will tell you exactly which profile your door needs.
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How do I replace the rollers on my garage door?
Posted 2026-06-26 · by David Yifrach, DPOR #2705188091
Technician sliding a new sealed-bearing nylon roller into the track during a garage door roller replacement in Virginia Beach
You can safely replace the top and intermediate rollers on a garage door yourself by unplugging the opener, clamping the door in the track, and flexing each roller out of its hinge, but the two bottom rollers sit inside brackets under full spring and cable tension and must be left to a technician. A coastal Hampton Roads door wears through cheap rollers fast, salt air corrodes steel bearings until the door grinds, jumps, or binds in the track within a few years. Here is how a roller swap actually works, which ones are do-it-yourself safe, and the 2026 cost to have all ten done at once.
Which rollers you can replace yourself, and which you cannot
A standard residential door has ten rollers, five per side, one in each hinge plus one in the top bracket and one in the bottom bracket. The hinge rollers and the top roller are do-it-yourself friendly because nothing about them is under spring tension. The two bottom rollers are different. Each one is held by the bottom bracket, and that bracket is also where the lift cable attaches under the full force of the counterbalance springs. Loosen or remove a bottom bracket with the springs wound and the cable can whip with enough force to break bones. Leave those two for a pro.
The tools and the nylon versus steel choice
You need a pair of locking pliers or a C-clamp, a socket or wrench set, and a stepladder. On the parts side, skip bare steel rollers. In our salt air the exposed steel bearings rust and seize, which is what makes an old door sound like a freight train. Sealed nylon rollers with 13 ball bearings run quieter, do not rust, and last far longer on the coast. They are worth the small upcharge every time. If your door is already loud, our guide on a noisy garage door walks through the other usual suspects.
Step by step on the top and intermediate rollers
First, unplug the opener so it cannot run while your hands are in the door. Raise the door about a third of the way and clamp a pair of locking pliers onto the track just under the bottom roller on each side, so the door cannot drop. To swap a hinge roller, unbolt the hinge, flex the section slightly, slide the old roller stem out, drop the new nylon roller in, and rebolt the hinge. For the top roller, loosen the top bracket, slide the old roller out, fit the new one, and snug it back. Work one roller at a time so the section stays aligned. Test by hand before you reconnect the opener.
Why the bottom rollers are a pro job
The bottom bracket carries the cable termination, so it is loaded any time the springs are wound. A technician either replaces the bottom rollers while properly managing that tension or, more commonly, swaps them as part of a service when the springs are already being handled. This is also why a full roller replacement pairs naturally with a tune-up or a spring job. You can see how we approach it on our track and roller repair page, and we always inspect rollers during a maintenance tune-up.
What roller replacement costs in Hampton Roads in 2026
As a standalone job, a full set of ten sealed nylon rollers installed runs about $130 to $250 in our area in 2026, depending on roller quality and door size. Bundled into a tune-up or done alongside spring or opener work, the per-roller cost drops because the trip and setup are already covered. If your rollers are shot, the rest of the door usually needs attention too, worn rollers and a door that drifts off track tend to travel together, which we cover in preventing an off-track door.
When grinding means rollers, and when it means something else
Worn rollers make a steady grinding or rattling that follows the door up and down. But a sudden bang, a door that suddenly feels very heavy, or a grinding that comes only from the opener head usually points elsewhere, a broken spring or a stripped opener gear, not the rollers. If the noise is paired with the door binding on one side, that can be a bent track or a roller that has already failed and gouged the track. When in doubt, do not force it, a door that fights you is telling you something, and our opener repair and track pages cover the difference. Replacing rollers on a healthy door is maintenance, forcing a door with a deeper problem turns a small bill into a large one.
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How do I replace the weatherstripping around my garage door?
Posted 2026-06-25 · by David Yifrach, DPOR #2705188091
New perimeter weatherstripping fastened with stainless nails along a garage door jamb in a humid coastal Hampton Roads garage
To replace the weatherstripping around a garage door, pry off the old jamb and header seal, measure the two sides and the top, cut new vinyl or rubber stop molding to length, and nail or screw it so the flap presses lightly against the closed door, sealing the top first and then each side so the corners overlap. The job takes about an hour with a pry bar, a utility knife, a hammer, and galvanized fasteners, and in coastal Hampton Roads it is worth using a rot-resistant cellular PVC stop and stainless fasteners so the repair survives our 70 percent average humidity and salt air.
Know which seal you are replacing
A garage door has two different perimeter seals, and people mix them up. The bottom seal is the rubber gasket that runs along the floor inside the door's bottom retainer, and you replace that separately. The weatherstripping this guide covers is the seal around the outside frame: the flexible flap attached to the doorstop molding on the two side jambs and the header above the door. That flap is what blocks wind, rain, dust, palmetto bugs, and mice from getting in around the edges of the door. If your floor gap is the problem, see how to replace a garage door bottom seal instead.
Tools and materials you need
Gather a tape measure, a flat pry bar or stiff putty knife, a hammer, a utility knife or a hacksaw with a miter box for clean corners, safety glasses, and gloves. For materials you need new weatherstripping, which comes either as a vinyl flap on a wood or PVC stop molding or as a nail-on flexible vinyl strip, plus galvanized or stainless ring-shank nails or exterior screws. On the coast, choose a cellular PVC stop molding rather than pine, because brown-rot fungi attack pine doorstop molding within five to seven years in our humidity, where PVC does not rot at all.
Step by step
Work in this order for a clean, weather-tight result.
Remove the old strip. Slide the pry bar under the edge of the old molding or vinyl and lever gently outward, walking along its length so you lift the fasteners with it. Pull old nails and scrape the jamb clean.
Measure. Measure the header across the top first, then each side jamb from the header down to the floor. Buy a little extra so you can trim for a tight fit.
Cut. Cut the top piece to the header length. For the cleanest corners, miter the ends at 45 degrees with a hacksaw and miter box, though square butt joints also seal fine if you overlap the flaps.
Install the top first. Hold the top piece against the header so the flap just kisses the face of the closed door, not so tight that it drags and binds the door. Tack it with nails driven only halfway so you can still adjust.
Install the sides. Set each side piece so its flap presses lightly on the door and its top end overlaps the top piece's flap, which seals the corner. Tack halfway in.
Test, then fasten fully. Open and close the door a few times and watch the flap. It should touch the door along its whole length with no gaps and no binding. Adjust, then drive all fasteners home, spacing them every 8 to 16 inches.
Seal the corners. Run a thin bead of exterior silicone caulk where the top and side pieces meet and along the back of the molding against the frame to close any last gaps.
How tight should the flap sit
The flap should make light, continuous contact with the closed door, enough that you cannot see daylight and a sheet of paper held against it has slight drag. If it is jammed hard against the door it will fold, wear fast, and can push the door off square or trip a sensitive opener. If it is loose enough to see light through, wind and pests get in. Aim for a gap of zero with gentle pressure, not compression.
Why this matters more on the coast
A failed perimeter seal is not just a draft. The Department of Energy attributes 10 to 13 percent of a home's total air leakage to the garage-to-home interface, so a gapped seal makes your HVAC fight harder, and at Dominion Energy's June 2026 rate of 16.43 cents per kilowatt-hour that shows up on the bill. The bigger coastal issue is pests: the City of Norfolk lists the Norway rat, house mouse, and roof rat as public health pests, with roof rats more common here than anywhere else in Virginia, and a mouse only needs a quarter-inch gap to get in. A tight perimeter seal and a good bottom seal are the cheapest pest barrier you can install. We bundle both on our bottom seal and doorstop replacement service.
When to call a professional
Replace the weatherstripping yourself when the doorstop molding is sound and only the vinyl flap is worn. Call a pro when the wood molding is rotted or soft, when the jamb behind it is water-damaged, or when the door no longer sits square against the stop, since a new flap on a rotted stop will fail again within a year. In Hampton Roads a professional doorstop molding replacement on both jambs and the header runs about $249 to $349, and adding a fresh bottom seal in the same visit brings a combined two-car job to roughly $449 to $549. You can read the difference between materials in our breakdown of PVC versus pine doorstop molding.
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Why is my garage door making a grinding noise?
Posted 2026-06-24 · by David Yifrach, DPOR #2705188091
Stripped plastic drive gear pulled from a chain-drive garage door opener that was grinding in a Virginia Beach 23452 garage
A garage door that grinds usually has worn rollers with failed bearings, a dry metal-on-metal track, loose hardware, or a stripped opener drive gear, and on the coast salt-air-corroded roller bearings are the most common cause we find in Hampton Roads. Grinding is the sound of friction, something that should roll or glide is dragging instead, and the fix ranges from a 10-minute lubrication to a roller set or an opener gear kit. Here is how to tell which one you have, fastest and cheapest cause first.
1. Worn or salt-corroded rollers
The cheap steel rollers that come on most builder-grade doors ride on tiny ball bearings, and on the coast salt air corrodes those bearings two to three times faster than it does inland. When a bearing seizes, the roller stops spinning and starts dragging up the track, which grinds. Watch the door open: a roller that wobbles, leans, or sits still while the door moves is the culprit. A full set of 10 to 12 sealed nylon rollers installed runs about $125 to $225, and nylon both quiets the door and shrugs off salt far better than bare steel. This is the most common fix we do under track and roller repair.
2. A dry, unlubricated door
If nothing looks worn, the door may just be dry. Metal hinges, roller stems, and spring coils that run without lubrication will grind and squeal. Spray a white lithium or silicone-based garage door lubricant on the roller stems, hinges, spring, and the bearing plates at each end of the torsion shaft. Do not spray the track itself, the rollers are supposed to roll on a clean track, not slide through grease, and never use WD-40, which is a solvent that strips lubricant rather than adding it. On the coast, lubricate every three to four months instead of the usual six to keep salt from setting in.
3. A bent or misaligned track
If the grinding comes from one spot every time the door passes it, look at the track. A track knocked out of line by a bumper or a settled bracket lets the roller scrape the side wall. You can see it as a shiny worn stripe on the inside of the track. Minor alignment is a loosen-tap-retighten job, but do not force a bent track straight, kinked steel cracks rollers and can drop the door. If the track is bent, have it checked under garage door repair.
4. Loose hardware
A door shakes itself loose over years of cycles. Loose hinge bolts, bracket nuts, and lag screws let sections shift as the door moves, and that play shows up as grinding and rattling. Run a socket over every hinge bolt and bracket nut, snug but not stripped. A yearly tune-up catches this before it wears the rollers and track.
5. A stripped or grinding opener gear
If the grinding comes from the motor head and the door barely moves or does not move at all, the opener's main drive gear is the suspect. Chain-drive openers use a plastic drive gear that strips over time, especially when it has been fighting a door that is out of balance or has a weak spring. You may see plastic shavings under the motor. A gear-and-sprocket kit installed runs about $145 to $225, which is worth it on an opener under 8 to 10 years old; on an older unit, a new opener at $400 to $650 is usually the better spend. Either way, start with an opener diagnosis so you are not replacing a gear on a motor that is already failing.
When to stop and call a pro
If the door still grinds after you lubricate and tighten everything, or if the grinding comes with a loud bang, a gap in the spring coil, or a door that suddenly feels very heavy, stop using it. Those point to a spring or cable, both of which are under high tension and are not a do-it-yourself fix. For background on the other sounds a door makes, see our guide to noisy garage door causes and fixes in Hampton Roads. If you would rather have it handled, Seaside covers the region same-day, with 74 five-star Google reviews and a Virginia DPOR Class A license, and you can call or text us a video of the noise at (757) 780-5858 for a faster read.
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How do I test if my garage door bottom seal is failing?
Posted 2026-06-23 · by David Yifrach, DPOR #2705188091
Cross-section of a T-style garage door bottom seal used to check a failing seal on a Hampton Roads coastal garage door
Test a garage door bottom seal three ways: close the door and try to slide a standard quarter-inch pencil under it (if it passes through, the gap is wide enough to leak air and let a mouse in), look from inside for a line of daylight or feel for a draft along the bottom, and press the rubber to see whether it springs back or stays flat and cracked. A healthy seal compresses against the slab and rebounds; a failed one is flattened, brittle, or curled at the corners. On the Hampton Roads coast that failure comes in two to three years instead of the seven to ten you would get inland, because salt air and roughly 70 percent humidity break down standard vinyl fast. Here is each test, what passing and failing look like, and what to do next.
The pencil test, step by step
Close the garage door fully. Take a standard unsharpened pencil, which is about a quarter inch thick, and from inside the garage try to slide it under the bottom edge of the door, running it along from one side to the other. If the pencil slips through with little or no resistance at any point, you have a gap of a quarter inch or more, which is wide enough to leak conditioned air and wide enough for a house mouse to follow. If the seal grips the pencil and you cannot push it under, the seal is still making contact there. Test several spots, because seals usually fail at the corners and over an uneven slab first.
The daylight and draft test
With the door closed, crouch inside the garage in the daytime with the lights off and look along the bottom edge. A continuous or broken line of daylight means the seal is not touching the slab. On a calm day you can also run the back of your hand slowly along the bottom and feel for moving air, which is the same leak you would pay for all summer. Daylight at the corners with contact in the middle usually means a worn seal or an out-of-level slab; daylight all the way across means the seal is flat or missing.
The press-and-rebound test
Open the door partway so you can reach the bottom seal safely, and press the rubber with your thumb. A good seal is flexible and springs back. A failed seal feels hard and stays compressed, cracks at the fold, or crumbles. Brittle, shiny, or chalky rubber has been cooked by sun and ozone and will not seal even if it looks intact from a distance. This is the test that catches a seal that still has the right shape but has lost its squeeze, which is common on coastal doors.
What the gap size tells you
Gap size is also a pest threshold, not just an energy one. A house mouse can get under a door through a quarter-inch gap, and a Norway rat needs only about a half inch, which is why the City of Norfolk lists the house mouse, Norway rat, and roof rat as public health pests, with roof rats more common along the Hampton Roads coast than anywhere else in Virginia. If your pencil slides under, you have both an air leak and an open door for rodents, and a stainless-mesh anti-rodent seal core closes both at once.
What to do if your seal fails the test
If the seal fails any of these, replace it, and on the coast replace it with EPDM rubber rather than vinyl, because EPDM shrugs off salt air, ozone, and UV and holds its seal for years longer. First identify your seal profile, T-style, P-bulb, J-type, or bead-end, by looking at how the strip slides into the aluminum retainer on the bottom of the door. A single-car EPDM bottom seal runs about $249 installed in Hampton Roads. If the retainer itself is corroded, which is common near the water, it gets swapped at the same time. You can see materials and profiles on our bottom seal and doorstop replacement page, read the coastal energy and rodent breakdown in our garage seal, rodents, and energy guide, and see a full perimeter rebuild in our Sandbridge bottom-seal and doorstop case study.
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How long do garage door springs last?
Posted 2026-06-22 · by David Yifrach, DPOR #2705188091
Seaside technician replacing a torsion spring on a residential garage door during a Hampton Roads service call near Virginia Beach.
Most garage door springs last about 10,000 full open-and-close cycles, which works out to roughly 7 to 12 years for a torsion spring and 5 to 7 years for an extension spring, but in Hampton Roads salt air and summer humidity routinely shorten that by 2 to 3 years. One cycle is a single full open plus close, so the real number depends on how many times a day your door runs, not just how old it is. Below is how to estimate the life left in your own springs, why coastal garages here in Virginia Beach and Norfolk wear springs out faster than inland homes, and when a higher-cycle spring is worth paying for.
What counts as a cycle
Spring life is measured in cycles, not years, because years tell you nothing about how hard the door has worked. One cycle is the door going up once and coming back down once. A household that opens the door four times a day runs about 1,460 cycles a year. A busy family that uses the garage as the main entrance can easily double that. The same 10,000-cycle spring that lasts a light user 14 years can be worn out in 7 years in a high-traffic home.
Torsion springs versus extension springs
There are two common systems. Torsion springs mount on a metal shaft above the door and are the more common and longer-lasting type, rated at about 10,000 to 20,000 cycles, or roughly 7 to 12 years for typical use. Extension springs run along the horizontal tracks on each side and tend to last about 5,000 to 10,000 cycles, or 5 to 7 years. If you are not sure which you have, look for a spring across the top of the door, that is torsion, versus long springs stretched above the side tracks, those are extension.
The math: estimate your springs' remaining life
You can estimate your own timeline. Count how many times a day your door opens and closes, multiply by 365 to get cycles per year, then divide your spring's cycle rating by that number. A standard 10,000-cycle spring on a door used six times a day, which is 2,190 cycles a year, has a working life of roughly four and a half years before it should be considered near the end. Write the install date on the spring with a marker when it is replaced so the next estimate is easy.
Why coastal Hampton Roads springs wear out faster
The cycle ratings assume a dry, climate-controlled garage. Hampton Roads is the opposite. Our humidity averages near 70 percent, Norfolk sees close to 47 inches of rain a year, and salt air reaches well inland from the Bay and the ocean. Moisture and salt put a film of rust between the coils, and rust increases friction, which means the steel flexes a little harder on every cycle and fatigues sooner. A spring rated for 10,000 cycles in Phoenix may give noticeably fewer here. Lubricating the springs with a proper garage door lubricant every 3 to 6 months slows the rust and is the single cheapest way to stretch their life.
High-cycle springs: paying once to last longer
If your door is the main way you enter the house, a high-cycle spring is usually worth it. These use thicker, longer-wound steel rated at 20,000 to 25,000 cycles or more, often two to three times the life of a standard spring. The upgrade adds roughly 80 to 150 dollars over a standard pair, which runs about 250 to 450 dollars installed in Hampton Roads in 2026. On a high-traffic coastal door, paying once for the heavier spring usually beats replacing a standard spring twice.
Signs a spring is near the end
Watch for a door that suddenly feels heavy, opens unevenly or jerks, slams down faster than usual, or shows a visible gap of a couple of inches in a torsion spring that should be tightly wound. A loud bang from the garage with no obvious cause is very often a spring letting go. If you see any of these, stop using the opener, because a door with a failing or broken spring can drop. Our guide on how to tell if your garage door spring is broken walks through each sign in detail.
Replacing torsion springs is not a safe DIY job, because they store enough energy to cause serious injury. A licensed technician can measure your spring's wire size, inside diameter, and length and install a correct replacement, and that work is also a good time for a full maintenance tune-up. If you would like yours measured and quoted, our spring repair service covers it, or you can reach us at (757) 777-3330. For a recent example, see how we handled a broken torsion spring in Suffolk Harbour View.
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Why is my garage door crooked or uneven on one side?
Posted 2026-06-21 · by David Yifrach, DPOR #2705188091
Close-up of a garage door cable drum and pulley, the part that fails and leaves a Hampton Roads garage door hanging crooked on one side
A garage door that hangs crooked or sits higher on one side than the other almost always has a broken or slipped lift cable, a spring that has lost tension on one side, or a roller that has jumped out of its track, and you should stop using the door right away, because running a crooked door can jam it in the opening, bend the track, or send a cable whipping loose under hundreds of pounds of tension. In Hampton Roads the most common version of this is a cable that has corroded and snapped on one side, since salt air off the water eats steel cables faster here than almost anywhere inland. A door near the Oceanfront, Ocean View, or Sandbridge can lose a cable in five to seven years when an inland door might go ten or more. Below is how to tell which of the three causes you are looking at, why it is a stop-using-it problem, and what the fix costs in 2026.
The most common cause: a broken or slipped cable
Two steel lift cables, one on each side, do the work of raising and lowering the door along with the springs. If one cable snaps or jumps off its drum at the top of the track, that side loses its support instantly. The door keeps trying to move on the good side while the bad side drags, so it cocks at an angle and one corner rides higher than the other. You will often see the failed cable hanging slack, frayed, or wrapped wrong around the drum. On the coast, the break usually starts as rust where the cable sits in standing humidity near the floor. This is the single most frequent reason a Hampton Roads door goes crooked, and it is the same failure behind many of our cable repair calls like this Greenbrier job in Chesapeake.
Second cause: uneven or broken spring tension
Above the door, the torsion springs store the energy that counterbalances the door's weight. If you have two springs and one breaks, or one has simply lost tension faster than the other, the door is no longer balanced evenly side to side and it can lift or hang crooked. A broken spring usually shows a clean one-inch to two-inch gap in the coil. Springs are under extreme tension and are not a do-it-yourself part. If a tilted door also feels far heavier than usual when you lift it by hand with the opener disconnected, suspect the springs.
Third cause: a roller out of the track
Each side of the door rides on rollers that run inside the vertical and horizontal tracks. If a roller pops out of the track, often because the door was run while something was in the way, a bracket worked loose, or a roller bearing seized, that corner drops or binds and the door sits crooked. Sometimes you can see the roller sitting outside the bent lip of the track. A door that came off its track is also a stop-using-it situation, because forcing it bends the track further and can drop the door.
Why you should not operate a crooked door
It is tempting to keep hitting the button to see if it straightens out. Do not. Every cycle of a crooked door drives the problem deeper: it can wedge the door in the opening, bend the track so badly it needs replacing, pull the second cable off its drum, or let the door slam down with nothing holding one side. Cables and springs hold hundreds of pounds of stored force, and a part that lets go near your hands or your car causes real damage. Pull the red emergency release cord to disconnect the opener, leave the door where it is, and call a tech.
Why Hampton Roads doors go crooked sooner
Salt air is the difference. The same coastal humidity and salt that rusts patio furniture and HVAC coils also corrodes the lift cables, the springs, and the drum hardware on your door. Cables that are protected and dry inland stay flexible for a decade. Here they pick up surface rust, the strands start to fray, and a frayed cable fails years early, usually on the side that catches the most weather. It is why we tell coastal customers to have the cables and springs inspected yearly rather than waiting for a failure.
What it costs to fix in 2026
The good news is most crooked-door repairs are straightforward. In Hampton Roads in 2026, replacing a pair of lift cables and re-leveling the door runs about $145 to $245. A torsion spring replacement, done in matched pairs as it should be, runs about $230 to $360. Re-seating a roller and realigning a section of track runs about $150 to $300 depending on whether the track is bent and needs replacing. If salt air has taken one part, the others on that door are usually close behind, so we inspect all of it before quoting. You can see what each repair involves on our cable repair, spring repair, and track and roller repair pages.
When it is safe to look versus call
It is safe to disconnect the opener, look for an obviously slack or frayed cable, a gapped spring, or a roller sitting outside the track, and clear the floor under the door. It is not safe to handle the cables, wind or unwind a spring, or try to force the door back onto its track, all of which carry stored tension that can injure you. A crooked door is not a wait-and-see repair, since the imbalance keeps damaging the next part in line. If you would rather not diagnose it at all, that is what we are here for, and we explain why a do-it-yourself cable fix on a coastal door so often goes wrong in our guide to DIY cable repair in Hampton Roads.
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How do I replace a garage door bottom seal?
Posted 2026-06-20 · by David Yifrach, DPOR #2705188091
Technician feeding a new coastal-grade EPDM bottom seal into the retainer of a Hampton Roads garage door
To replace a garage door bottom seal, raise the door to a comfortable height and clamp the tracks so it cannot drop, slide the old seal out of the aluminum retainer channel on the bottom edge of the door, clean the channel, then feed a new seal of the matching profile, T-style, P-bulb, or J-type, into the track with a little soapy water and trim it about an inch long on each end. The whole job takes a handy homeowner under an hour when the retainer is sound and the slab is level, but here in Hampton Roads the catch is that builder-grade vinyl seals harden and crack in about 2 to 3 years on the coast, versus 7 to 10 years inland, so the seal you are replacing has often failed early, and the salt-corroded retainer behind it may need attention too. Below is the step-by-step, the one part most people get wrong, and the 2026 cost if you would rather we handle it.
Step 1: Identify your seal profile before you buy
The single most common mistake is buying the wrong seal. The profile is set by the retainer channel on the bottom of the door, not by the old rubber. A single T-shaped channel takes a T-style seal, a twin or double channel takes a P-bulb or T-bulb seal, and a door with no retainer at all uses a J-type seal that nails or staples to a wood bottom. T-style, P-bulb, J-type, and bead-end are not interchangeable, so confirm yours first. If you are not sure, our guide to bottom seal replacement in Hampton Roads shows each profile, or text a photo of the bottom edge to (757) 780-5858 and we will tell you which one you need.
Step 2: Clamp the door so it cannot drop
Raise the door to about waist height so you can reach the bottom edge, then clamp a locking pliers or a C-clamp onto each track just above a roller on both sides. This keeps the door from sliding down on you while your hands are at the bottom. If your door has a broken spring or feels heavy by hand, stop here and call a pro, because a door without working springs can come down fast.
Step 3: Slide out the old seal and clean the retainer
Find the open end of the retainer channel at one corner of the door and pull the old seal out along its track. If it is brittle or stuck, cut it into sections and work them out. With the channel empty, wipe out the dirt, grit, and any salt residue, and check the aluminum retainer itself. On the coast the retainer often corrodes, pits, or bends, and a damaged retainer will not hold a new seal correctly. If yours is rough or distorted, it should be replaced along with the seal.
Step 4: Feed in the new seal
Spray the channel and the bead of the new seal with a mix of water and a little dish soap so it slides. Start the seal into the open end of the retainer, line up the bead with the slot, and pull it through from the far side while feeding it in from the near side, the way you would thread a belt. Pull it all the way across so it sits evenly, leaving about an inch of overhang on each end. Trim the excess with a utility knife, being careful not to nick the door.
Step 5: Check the fit and seal the corners
Remove the clamps and lower the door. From inside in daylight, look for any light along the bottom, the seal should touch the floor across the whole width with no gaps. The corners are where most leaks return, so make sure the seal is not pulled short there. If you still see a gap because the slab is uneven or sloped, a bottom seal alone will not close it, you need a threshold strip bonded to the floor instead.
When to upgrade instead of just replacing
On a coastal door, a like-for-like vinyl seal will harden again in a couple of years, so it is usually worth upgrading while the door is open. EPDM rubber resists salt air and ozone and stays flexible far longer than the builder vinyl. If you have found mouse droppings on the inside of the bottom panel or a chewed seal, add a stainless-steel mesh core, because mice and rats will gnaw straight through plain rubber, and a house mouse needs only a 1/4-inch gap to get in. If the side jambs or header leak too, that is doorstop molding or weatherstripping, covered in our guide on seals, rodents, and energy loss. Not sure the seal is even your problem? Our pencil test for a failing bottom seal takes two minutes.
What it costs in Hampton Roads in 2026, and when to call a pro
A do-it-yourself universal seal kit runs $20 to $50 at the store, which is fine if the retainer is sound and the slab is level. Done by us with coastal-grade EPDM, a single-car bottom seal is $249 and a two-car is $289, a corroded retainer replacement adds $85, a stainless-mesh anti-rodent core adds $40 to $80, and a threshold strip for an uneven slab adds $95. Doorstop molding on both jambs and the header runs $249 to $349. The reasons to call us instead of doing it yourself are a broken spring, a corroded retainer, a sloped slab, or a rodent problem, the situations where an off-the-shelf seal will not actually solve anything. See our bottom seal and doorstop replacement service, or call (757) 777-3330 and we will match the right profile the first time.
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How do I identify my garage door bottom seal profile (T-style, P-bulb, or J-type)?
Posted 2026-06-19 · by David Yifrach, DPOR #2705188091
Cross section of a 4-inch T-style garage door bottom seal showing the T-bead that slides into a single-channel retainer, Hampton Roads
You identify a garage door bottom seal by the shape of the retainer channel on the bottom edge of the door, not by the rubber itself: a single T-shaped channel takes a T-style seal, a twin or double channel takes a P-bulb or T-bulb seal, and a door with no retainer at all uses a J-type seal that nails or staples to the wood bottom. On most Hampton Roads sectional steel doors the answer is the T-style aluminum retainer, but coastal homes carry all four profiles, and getting the profile right matters more here than almost anywhere in Virginia, because a seal that does not seat correctly leaves the quarter-inch gap a mouse needs or the half-inch gap a Norway rat needs to get under your door.
Look at the retainer first, not the rubber
Raise the door a couple of feet, support it, and look at the very bottom edge of the lowest panel. Most doors have an aluminum or vinyl retainer, a channel screwed or extruded along that edge, and the shape of that channel decides which seal fits. A worn-out seal can be missing or shredded, but the retainer almost always survives and tells you everything. If you see no channel at all, just bare wood at the bottom of the door, you have a retainer-free door that uses a J-type or bead seal fastened directly to the wood.
T-style, the most common profile on Hampton Roads doors
A T-style retainer has a single channel shaped like a keyhole or a T lying on its side. The seal has one T-shaped bead that slides into that channel from the end, and the rubber hangs below to press against the floor. T-style is what you will find on most steel sectional doors from the major brands installed across Virginia Beach, Chesapeake, and Norfolk over the last twenty years. If your retainer has one slot, you have a T-style, sometimes labeled T-rail or T-end.
P-bulb and T-bulb, the double-channel profiles
Some doors use a retainer with two parallel channels. The seal for these has two beads on top, one for each slot, and a rounded hollow tube hanging below that squashes flat when the door closes. The rounded tube is the bulb, and depending on the bead shape it is called a P-bulb or T-bulb seal. Double-channel retainers are common on heavier and commercial doors and on older Overhead Door units. The bulb is forgiving on a slab that is not perfectly level, which is why it shows up on the uneven garage floors we see in a lot of older coastal homes.
J-type and bead-end, the older and retainer-free profiles
A J-type seal is named for its cross section, a flap that curls into the shape of a letter J when the door is shut. It fits a single-track retainer or, on retainer-free doors, nails straight to the wood bottom rail. Bead-end seals use a single round bead instead of a T to lock into the channel. These show up on older wood doors and on some budget steel doors. If your seal looks like a flat flap rather than a tube, you are most likely looking at a J-type.
Why the profile matters more on the coast
Picking the wrong profile is not just a fit problem, it is a sealing problem, and on the coast a poor seal costs you in three ways. First, pests: a quarter-inch gap lets in mice and a half-inch lets in rats, and the City of Norfolk lists the roof rat, Norway rat, and house mouse as public health pests, with roof rats more common here than anywhere else in the state. Second, energy: the garage-to-home interface is 10 to 13 percent of a typical home total air leakage, and at the June 2026 Dominion Energy rate of 16.43 cents per kilowatt-hour, a door that does not seal makes your HVAC work harder all summer. Third, lifespan: standard vinyl seals last only 2 to 3 years in coastal salt air against 7 to 10 inland, which is why we fit coastal-grade EPDM, a rubber that resists salt air and ozone far better than vinyl. Matching the new EPDM seal to your exact retainer profile is what makes that upgrade actually close the gap.
How to measure once you know the profile
With the profile identified, measure the width of the door across the bottom to get the seal length, then measure the retainer slot spacing if you have a double channel, and note the bead style so the new seal locks in rather than falling out the first cold morning. If the retainer itself is corroded, which is common within a few years on salt-exposed aluminum, it gets replaced along with the seal, usually about $85 added to the job. If you are not sure your seal is even the problem, our pencil test for a failing bottom seal takes two minutes, and you can see every profile we stock and the coastal-grade options on our bottom seal and doorstop replacement page. For how the seal ties into rodents and your power bill, our guide to seals, rodents, and energy loss walks through the whole picture.
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How do I keep mice and snakes out of my garage?
Posted 2026-06-18 · by David Yifrach, DPOR #2705188091
New perimeter weatherstripping and bottom seal installed on a Hampton Roads garage door to block mice, snakes, and insects from the gap under and around the door.
To keep mice and snakes out of your garage, close the gaps they crawl through: replace a flattened bottom seal with a coastal-grade EPDM seal, seal the side and top jambs with weatherstripping or new doorstop molding, and add a stainless-steel mesh core where rodents have already been chewing, because a house mouse needs only a 1/4-inch gap, a Norway rat needs about 1/2-inch, and snakes follow the mice straight in. Here in Hampton Roads the problem is worse than inland, the City of Norfolk officially lists the Norway rat, house mouse, and roof rat as public health pests, and roof rats are more common along this coast than anywhere else in Virginia. The good news is that the same seal that blocks rodents also stops the snakes that hunt them, the palmetto roaches, and the cooled air your air conditioner is paying to lose.
Step 1: Run the pencil test to find the gap
Close the door and look along the bottom from inside during daylight. Any daylight you see is a gap a pest can use. Try to slide a standard pencil, about a 1/4-inch, under the closed door at several points. If it slides under, a mouse can get in, full stop. Check the bottom corners especially, because that is where worn seals pull away first and where most rodents actually enter. Then run your hand down both side jambs and across the top, if you feel a draft or see light, the doorstop molding or weatherstripping has failed there too.
Step 2: Replace the bottom seal with a coastal-grade EPDM seal
The single most effective fix is a fresh bottom seal seated in a clean retainer. The flexible vinyl seals builders use last only about 2 to 3 years on the coast before salt air and ozone harden them, versus 7 to 10 years inland, which is why so many Hampton Roads doors have a flat, cracked seal that no longer touches the slab. We use EPDM rubber, which resists salt air and ozone and stays flexible far longer. If the aluminum retainer that holds the seal is corroded, it gets replaced too, otherwise the new seal will not seat properly. For a slab that is uneven or sloped, a threshold strip bonded to the floor closes a gap the seal alone cannot.
Step 3: Add a stainless-mesh core if rodents are already chewing
Mice and rats can gnaw through a plain rubber seal, so if you have already found droppings on the inside of the bottom panel or a chewed seal, a rubber-only replacement will just get chewed again. The upgrade is a bottom seal with a stainless-steel mesh inner core, the sharp mesh stops teeth from penetrating while the rubber still seals out air and water. This is the difference between fixing the symptom and fixing the cause.
Step 4: Seal the jambs with weatherstripping or new doorstop molding
The bottom is only one of four edges. The vertical jambs and the header need a continuous seal too, either flexible weatherstripping fastened with stainless screws or, if the wood doorstop molding has rotted, replacement with cellular PVC molding that will not rot in coastal humidity the way pine does. Pine doorstop molding here is typically attacked by brown-rot fungi within five to seven years. Sealing all four edges removes the last easy entry points and finishes the barrier.
Why this stops snakes too, and why summer is the season
Snakes do not chew their way in, they follow prey and warmth through gaps that already exist. Black rat snakes and the occasional copperhead come into Hampton Roads garages in summer hunting the very mice your gap is letting in. Close the gap and you remove both the entry point and the reason the snake came looking. The same seal blocks palmetto roaches and the humid coastal air, and since the gap under a garage door is part of the 10 to 13 percent of total home air leakage that the door interface represents, sealing it also takes load off your air conditioner during a Tidewater summer.
DIY versus calling a pro, and what it costs
A handy homeowner can install a universal bottom seal in an afternoon if the retainer is sound and the slab is level. The common DIY traps are buying the wrong seal profile, T-style, P-bulb, J-style, and bead-end are not interchangeable, fighting a corroded retainer, and a sloped slab that leaves a gap no off-the-shelf seal closes. Done by us in 2026, a single-car EPDM bottom seal is $249 and a two-car is $289, doorstop molding on both jambs and the header runs $249 to $349, a combined two-car perimeter job runs $449 to $549, a stainless-mesh anti-rodent core adds $40 to $80, a corroded retainer replacement adds $85, and a threshold strip for an uneven slab adds $95. Pest-control companies will tell you the seal is the problem but do not fix the door, that fix is exactly what we do. See our bottom seal and doorstop replacement service, our deeper guide on seals, rodents, and energy loss in Hampton Roads, and a real example in our Sandbridge rodent-breach repair. To get it handled, call (757) 777-3330, or text a photo of your gap to (757) 780-5858 and we will tell you which seal profile you need.
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How do I tighten a garage door opener chain?
Posted 2026-06-17 · by David Yifrach, DPOR #2705188091
Seaside technician on a ladder adjusting the chain tension on a ceiling-mounted garage door opener rail at a Hampton Roads home.
To tighten a sagging garage door opener chain, close the door, unplug the opener, pull the red release cord to detach the trolley, then hold the locking nut and turn the adjustment nut on the threaded bolt at the trolley until the chain sits about one-half inch above the base of a T-rail, or about one-quarter inch above a square rail, and never over-tighten it. A loose chain that slaps or jerks is common on the older chain-drive openers all over Hampton Roads, where years of daily cycles and salt-air humidity wear the trolley and stretch the chain. The fix takes about fifteen minutes with two wrenches.
Why a garage door chain goes loose
A chain-drive opener moves the door by pulling a trolley along a rail with a metal chain. Over years of use the chain stretches slightly and the nylon trolley wears, so the chain develops slack. You will hear it slap the rail, see it sag below the rail, or feel the door lurch at the start of travel. In coastal Hampton Roads the humidity and salt air speed up wear on the chain and sprocket, so local openers tend to need this adjustment a little sooner than inland units.
Step 1: Close the door and cut the power
Always start with the door fully closed and the opener unplugged. A chain under tension can move the door unexpectedly, and you do not want power to the unit while your hands are near the trolley. If your opener has a battery backup, switch that off as well.
Step 2: Release the trolley
Pull the red emergency release cord to disconnect the trolley from the door arm. This lets you work on the chain without load from the door. The door will now move by hand, so make sure it is down and will stay down before you continue.
Step 3: Find the adjustment bolt
Look at the trolley where it meets the rail. You will see a threaded bolt, usually five to seven inches long, with two nuts on it. One is the outer adjustment nut and one is the inner locking nut. This assembly sets the chain tension. There is no need to touch the chain itself or take it apart.
Step 4: Tighten to the right amount of slack
With one wrench, hold the inner locking nut still. With a second wrench, turn the outer adjustment nut to draw the chain tighter. Tighten gradually and keep checking the sag. The target is about one-half inch of gap between the chain and the base of the rail on a T-rail, or about one-quarter inch on a square rail. Do not over-tighten. A chain pulled drum-tight wears the sprocket and gears fast and makes the opener strain, which in a hot Hampton Roads garage is exactly how a worn drive gear gets pushed over the edge.
Step 5: Re-engage and test
Once the slack looks right, snug the locking nut back against the adjustment nut so the setting cannot drift. Plug the opener back in. Re-attach the trolley by running the opener once or by pulling the release cord toward the motor until it clicks back onto the carriage. Cycle the door several times and watch the chain. It should run smoothly without slapping the rail and without jerking at the start. If it still sags, repeat the adjustment a little at a time.
When a loose chain means something bigger
If the chain keeps loosening soon after you adjust it, or the opener is noisy and the door lurches even with correct tension, the issue may be a stretched chain at the end of its life, a worn sprocket, or a stripped drive gear inside the powerhead. Those are common on chain drives over ten years old, especially after a hot Hampton Roads summer. Our opener repair page explains those failure modes, and a yearly maintenance tune-up includes a chain adjustment so you rarely have to do this yourself. If you have noticed the opener struggling in the heat, see our guide on why summer heat kills garage door openers in Hampton Roads.
What it costs to have it done
A chain adjustment on its own is a quick visit, and most homeowners can do it with two wrenches in about fifteen minutes. If you would rather have it checked along with the springs, rollers, and safety sensors, a full maintenance tune-up in Hampton Roads runs about 99 to 169 dollars in 2026 and catches the worn parts that a loose chain is often warning you about. To have a technician handle it, call (757) 777-3330 and we can usually be out the same day across Hampton Roads.
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How do I program a Chamberlain garage door remote?
Posted 2026-06-16 · by David Yifrach, DPOR #2705188091
Chamberlain garage door opener motor head mounted on a Virginia Beach 23462 garage ceiling, showing the Learn button used to program a remote.
To program a Chamberlain garage door remote, press and release the Learn button on the back or side of the opener motor head, then within 30 seconds press and hold the remote button you want to use until the opener lights blink or you hear two clicks, which confirms the remote is paired. The whole process takes under a minute and needs no tools, but the exact steps depend on the color of your Learn button, and here in Hampton Roads, remotes that worked yesterday sometimes refuse to program because of radio interference near Oceana, Norfolk Naval Station, and Langley. Below is the full procedure, the color-by-color differences, and the local fixes for when programming will not take.
Step 1: Find the Learn button on the motor head
The Learn button is on the powerhead, the motor unit bolted to your garage ceiling, not on the wall control or the remote. Look on the back or side panel near the antenna wire, usually beside a small LED. On many Chamberlain units you have to lift or remove the light lens cover to see it. The button is square and colored, and that color tells you which programming method your opener uses, so note it before you press anything.
Step 2: Put the opener into programming mode
Press and release the Learn button once. An LED next to it will glow or blink, which means the opener is listening for a new remote and will stay in that mode for about 30 seconds. You do not press and hold the Learn button for a basic remote add. A single press and release is all it takes, then move quickly to the remote.
Step 3: Press the remote button within 30 seconds
Within that 30-second window, press and hold the button on the remote you want to use for the door. Hold it until the opener lights flash or you hear two clicks from the motor, then let go. That flash or those clicks are the confirmation. Press the remote once more from a few feet away to make sure the door responds. If it does, you are done. If the LED simply went dark with no flash, the opener timed out and you start again at Step 2.
Yellow, purple, red, or green: why the Learn button color matters
Chamberlain and its sister brand LiftMaster have used several Learn button colors over the years, and the color signals the security system inside. A yellow Learn button uses Security+ 2.0 rolling code and is the most common on openers made since about 2011. Purple, red-orange, or green buttons are older Security+ or Billion Code systems. The press-and-release method above works for all of them, but a yellow-button opener will also pair with newer accessories that older units cannot. If you are buying a replacement remote, match it to your button color or choose a universal remote that lists Chamberlain compatibility. Our Chamberlain opener page lists which models use which system.
If the remote will not program: the Hampton Roads RF problem
Most failed programming attempts come down to four things, and one of them is local to us. First, a weak remote battery. A fresh CR2032 or 23A battery fixes more remote problems than any other single step, so swap it before you assume the remote is dead. Second, you moved too slowly and the 30-second window closed. Third, the antenna wire hanging from the motor head is curled up or cut, which shrinks your range. Fourth, and this is the Hampton Roads one, radio frequency interference. Homes near Naval Air Station Oceana in Virginia Beach, Norfolk Naval Station, and Langley in Hampton sit in high-RF zones where military and gate transmitters share the 300 to 400 MHz band that garage remotes use. If your remote programs fine standing under the opener but will not trigger the door from the driveway, interference or a coiled antenna is the usual cause, not the remote itself. Straighten and extend the antenna wire fully, and if the problem persists a newer Security+ 2.0 logic board handles interference far better than a 15-year-old board.
How to erase all remotes and start over
If you bought a used home, lost a remote, or want to wipe a remote you no longer control, press and hold the Learn button until the LED goes out, about 6 to 10 seconds. That erases every remote and keypad the opener has memorized. Then reprogram each remote you want to keep using the three steps above. This is the right move whenever you take over a garage from a previous owner, since you do not know how many remotes are still floating around.
When it is the opener, not the remote
If a fresh battery, a straight antenna, and a clean erase-and-reprogram still will not get a reliable signal, the receiver logic board may be failing, which is common on openers more than 12 to 15 years old and on units that have taken a lightning surge, something we see often after Hampton Roads summer storms. A board replacement runs about 120 to 220 dollars in 2026, and a full opener replacement runs about 450 to 750 dollars installed depending on horsepower and features. Reprogramming and syncing multiple remotes and keypads during a service visit runs about 85 to 140 dollars. If you would rather have it handled, our opener repair team covers all of Hampton Roads, and you can reach us at (757) 777-3330. For storm-prone homes, pairing a new opener with a battery backup keeps you running through outages, which we cover in our guide to battery backup openers.
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How do I measure my garage door for a replacement?
Posted 2026-06-15 · by David Yifrach, DPOR #2705188091
Technician measuring a garage door opening for a replacement at a Virginia Beach 23464 home, checking width, height, and headroom clearance.
To measure a garage door for replacement, measure the opening width from inside jamb to inside jamb and the height from the floor to the header, taking each measurement at three points and using the largest number. A standard single door is 9 feet wide by 7 feet tall and a common double is 16 feet by 7 feet, and the finished opening should match the door size, not be larger than it. After the opening, check the three clearances installers care about most: headroom above the opening, side room on each side, and backroom into the garage.
Step 1: Measure the opening width and height
Use a metal tape. For width, measure across the opening from the inside face of one jamb to the inside face of the other, at the top, the middle, and the bottom. Walls are rarely perfectly straight, so write down all three and use the widest. For height, measure from the finished floor to the bottom of the header at the left, center, and right, and again use the largest number. Round to the nearest inch. A door listed as 16x7 is 16 feet wide and 7 feet tall, and your opening should be very close to that.
Step 2: Check your headroom
Headroom is the space between the top of the opening and the ceiling or the lowest obstruction, like a joist or a light. A standard torsion-spring door needs about 12 inches of headroom, and 15 inches if you are adding an opener. Many garages in older Hampton Roads neighborhoods, and the raised, stilted homes you see in Sandbridge and Poquoson, have tight headroom. If you have less than 10 inches, do not assume you are out of luck. A low-headroom track and a front-mount spring conversion can fit a door into as little as 4 to 6 inches.
Step 3: Check side room
Side room is the flat wall space to the left and right of the opening, measured from the edge of the opening to the nearest wall or obstruction. You need at least 3 and three-quarter inches on each side to mount the vertical track. We prefer 5 to 6 inches when it is available so the track and any reinforcement sit cleanly. If one side is tight against a corner, measure it carefully and note it, because it changes the hardware we bring.
Step 4: Measure backroom
Backroom, or backroom depth, is how far the open door travels back into the garage along the ceiling. The rule of thumb is the door height plus 18 inches. For a 7-foot door that is about 8 feet 6 inches of clear depth. If you are running an opener, add another couple of feet for the motor head and rail. Measure from the opening straight back and note anything hanging from the ceiling that the door track would hit.
Standard Hampton Roads sizes and 2026 costs
The most common sizes we install are 9x7 and 8x7 single doors and 16x7 double doors, with some 16x8 doors on newer construction. For 2026 pricing in our area, a standard insulated steel single door runs about 1,300 to 2,400 dollars installed, and a double 16x7 runs about 2,200 to 4,200 dollars installed, more for a coastal wind-load and galvanized-hardware package. Knowing your three measurements before you call lets us quote far more accurately. See our new door installation service and whether a new door pays off in our guide on whether a new garage door is worth the money.
When to let a pro measure
If the numbers do not line up, if your headroom or side room is tight, or if the opening itself is out of square, have someone measure who installs doors every day. A wrong measurement on a special-order door is an expensive mistake, and most reputable companies measure for free as part of the estimate. For a real coastal example, see how we handled a tight, salt-corroded install in our Poquoson impact-rated door case study, or book a free on-site measurement with us at (757) 777-3330. We have measured doors across Virginia Beach, Norfolk, Chesapeake, and the Peninsula since 2013, and annual upkeep is covered by our maintenance tune-up.
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Why is my garage door remote not working?
Posted 2026-06-14 · by David Yifrach, DPOR #2705188091
Ceiling-mounted garage door opener motor unit with Learn button and antenna, the parts to check when a remote stops working in Hampton Roads
If your garage door remote stopped working, start with two things that fix most cases: the battery and the opener's lock button. Swap in a fresh battery, then press and hold the lock or vacation button on your wall console for a few seconds to make sure the opener is not locked out. If the remote still does nothing, the fix is almost always a quick reprogram, a dirty photo eye, or radio interference, and the full order our Hampton Roads techs work through is below.
Step 1: Replace the battery
A dead or weak coin battery is the single most common reason a remote quits, and most remote batteries last about two years. Pop the remote open, note the battery number printed on it (commonly a CR2032 or CR2016), and drop in a fresh one with the correct side facing up. Test the door. If the remote's LED was dim or not lighting at all and now glows brightly when you press the button, you have likely solved it. Keep a spare battery in a drawer, because they tend to fade in cold weather first.
Step 2: Make sure the opener is not locked
Most wall consoles have a lock button, sometimes labeled vacation or lockout. When it is engaged, the opener ignores every handheld remote on purpose, a feature meant to stop someone from opening the door while you are away. If you see a button or light flashing on the wall console, press and hold it for a few seconds until the light goes solid or off, then try the remote again. This one toggles on by accident all the time, often when someone leans against the console or a child presses it.
Step 3: Reprogram the remote to the opener
If the battery is good and the opener is unlocked, the remote may have simply lost its pairing, which can happen after a power surge or a dead battery sitting too long. Find the Learn button on the motor unit, usually near the antenna wire under a light cover. Press it once and you have about 30 seconds, then press the button on your remote you want to use. The opener light should flash or you will hear a click, which confirms the pairing. If you are not sure which button is the Learn button, the steps differ slightly by brand, and our team can walk you through it during an opener repair visit.
Step 4: Check the photo eyes and antenna
A remote that clicks but will not close the door is often a safety-sensor problem, not a remote problem. The two photo eyes near the bottom of the tracks must be clean and aligned, with both LEDs glowing steady. Wipe the lenses with a soft cloth and nudge the brackets until both lights are solid. While you are there, look at the thin antenna wire hanging from the motor head, it should hang down freely and not be cut or curled up, because a damaged antenna shrinks your remote's range. Our guide on a garage door that will not close because of the photo eyes covers this in detail.
Step 5: Rule out radio interference
Here in Hampton Roads, radio interference is a real and often overlooked cause. Homes near NAS Oceana in Virginia Beach (23460), Naval Station Norfolk, and Langley in Hampton can pick up RF traffic that drowns out an older opener's signal, and LED shop lights or a new smart bulb in the opener can do the same thing at close range. If your remote only works within a few feet of the door, try removing any LED bulb in the opener, and if the problem followed a new device in the garage, that device is the likely culprit. A newer opener with rolling-code 315 or 390 MHz reception shrugs off most of this.
When to call a pro
If you have replaced the battery, unlocked the opener, reprogrammed the remote, cleaned the photo eyes, and ruled out interference and the remote still does nothing, the opener's circuit board is the likely failure, especially after a Hampton Roads thunderstorm or power surge. A replacement remote runs about 30 to 70 dollars, while a logic board repair or opener replacement is a larger job, roughly 400 to 700 dollars installed in 2026 depending on the unit. We have served Hampton Roads since 2013 with 74 five-star Google reviews and a 5-year workmanship warranty. Call (757) 777-3330 for a free on-site estimate, or see our full garage door repair services.
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How do I disconnect my garage door from the opener?
Posted 2026-06-13 · by David Yifrach, DPOR #2705188091
Garage door opener mounted to the ceiling with the red manual release cord hanging down, Hampton Roads service call
To disconnect your garage door from the opener, first close the door fully, then pull the red emergency release cord that hangs from the opener rail straight down. This unhooks the door from the motor and puts it into manual mode so you can lift it by hand. Always disconnect with the door closed, because releasing it while the door is open can let it drop fast and cause injury or damage.
Step 1: Close the door first
Lower the door all the way before you touch the release cord. A closed door is resting on the floor, so there is no spring-loaded weight waiting to slam down when you disconnect it. If the door is stuck open and you cannot close it, do not pull the cord. Support the door or call a professional, since a door released while open can fall under its own weight.
Step 2: Find the red release cord
Look for a red rope with a plastic handle hanging from the trolley, the moving piece on the rail that runs between the motor and the door. It looks a bit like a lawn mower pull cord. Almost every brand, LiftMaster, Chamberlain, Genie, and Wayne Dalton, uses a red cord so it is easy to spot in a power outage.
Step 3: Pull the cord down to release
Pull the red handle straight down firmly. You will feel and hear the trolley unlatch from the carriage. The door is now disconnected and in manual mode. You can lift it by hand, and it should glide up and stay put if the springs are properly balanced. If the door is heavy to lift or crashes back down, the springs or cables may be worn, which is a separate repair you should not ignore.
Step 4: Keep it in manual mode if needed
On most LiftMaster and Chamberlain units, after pulling the cord down you can pull the handle back toward the door, away from the motor, to lock the trolley in the disconnected position. That keeps the door in manual mode so it will not try to re-latch. This is handy during a long power outage or while you are working on the door.
How to reconnect the opener
To reconnect, pull the red cord straight down and back toward the opener motor until the trolley clicks into a re-latch position, then run the opener once. The trolley will re-engage the carriage on the next full up or down cycle. You do not need to climb a ladder or touch the motor. If it does not catch, make sure the door is closed and try one more cycle.
When disconnecting points to a bigger problem
If you had to disconnect because the door reverses, sticks, or the opener grinds, the release cord is a workaround, not a fix. A door that is hard to lift by hand once disconnected almost always has a spring or cable problem, and forcing the opener to keep working a heavy door is how gears strip. Our opener repair service covers grinding motors, stripped gears, and dead boards, and if a car is trapped behind a stuck door our emergency garage door service offers same-day response across Hampton Roads.
Hampton Roads note: power outages and storms
Knowing the release cord matters here because summer storms and hurricane-season outages are routine across Virginia Beach, Norfolk, and the Peninsula. Practice disconnecting and reconnecting once on a calm day so you are not learning it by flashlight during a storm. For a full plan on what to do when the door will not work during an emergency, see our garage door emergency decision guide. For hands-on help, call (757) 777-3330 for same-day response.
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How do I test my garage door's balance?
Posted 2026-06-12 · by David Yifrach, DPOR #2705188091
Technician using a level to verify garage door track alignment during a balance check at a Ghent home in Norfolk 23517
Close the door, pull the red emergency release cord to disconnect the opener, then lift the door by hand to about waist height and let go. A balanced door stays put or drifts only a few inches. If it slams down or shoots up, the springs are out of adjustment and the door needs professional rebalancing, which runs $95 to $160 in Hampton Roads in 2026.
Step by step, the safe way
Start with the door fully closed. Pull the red release cord down and slightly back toward the opener to disengage the trolley. Lift the door by the handle or the bottom edge, never by reaching into the section joints, and raise it about three feet. It should lift smoothly with one hand. Pause there and let go gently. Then raise it to fully open and bring it back to waist height and release again. At each position a healthy door holds roughly where you leave it. Re-engage the opener when you are done by running it once; the trolley clicks back in on its own.
What the results mean
A door that sinks slowly is slightly under-sprung and is a maintenance item, not an emergency. A door that falls fast or slams shut has springs well below proper tension, and every cycle is now grinding your opener. A door that rises on its own is over-sprung, which strains the opener in the opposite direction and can slam the door open. A door that is heavy on one side, or sits crooked at the floor, often has a cable or drum problem rather than a spring problem, and that needs a cable repair visit before something lets go. Never test balance with the door open, and never touch the springs, drums, or cables yourself; a wound torsion spring stores enough energy to cause serious injury.
Why this one-minute test saves your opener
The springs are supposed to carry the door's weight; the opener only guides it. When balance drifts, the opener motor hauls dead weight every cycle, and that is how gears strip and capacitors fail years early. Most of the dead openers we replace in Norfolk and Virginia Beach sat on out-of-balance doors for years first. We walked a homeowner near Colley Avenue in Ghent, Norfolk 23517 through this test by phone last month; her door dropped like a stone from waist height, and the spring adjustment that followed likely saved a 6-year-old opener from an early grave.
The Hampton Roads wrinkle: humidity and salt
Coastal humidity makes wood and wood-composite doors measurably heavier in summer, so a door balanced in January can fail this test in July. Salt air also corrodes spring steel, which weakens tension over time. If you are near the water, run this test twice a year, ideally as part of a spring and fall routine alongside our broken-spring checklist.
How often should you run this test?
Twice a year is the right cadence for most Hampton Roads homes, and quarterly if you are within a mile of the water. The test takes about one minute once you have done it twice. A good habit is pairing it with the photo-eye check and a quick listen for new grinding or scraping sounds, since those three together catch the majority of failures before they strand a car in the garage. Mark it on the same calendar reminder you use for smoke detector batteries and it actually gets done.
When to call a pro
If the door fails the hold test at any position, call for a rebalance. In 2026, a professional spring adjustment runs $95 to $160 across Hampton Roads, and full spring replacement runs $220 to $520 depending on door size and spring count. Balance checks are also included in every maintenance tune-up. Seaside Garage Door Experts, Virginia DPOR Class A Contractor #2705188091, serves all of Hampton Roads. Call (757) 777-3330 for a free on-site estimate.
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How do I connect my garage door opener to Wi-Fi?
Posted 2026-06-11 · by David Yifrach, DPOR #2705188091
Wi-Fi enabled belt-drive garage door opener installed on a garage ceiling in Virginia Beach 23454
To connect a myQ-equipped LiftMaster or Chamberlain opener to Wi-Fi, press and release the yellow Learn button two or three times until the opener beeps and a blue light flashes, then open the myQ app and follow the prompts to join the opener to your home network. The opener only works on 2.4 GHz Wi-Fi, not 5 GHz, and that one detail causes most failed setups. The whole process takes about ten minutes when the signal in the garage is strong.
Before you start: the three things that make setup work
First, confirm your phone is on the 2.4 GHz band of your router. Many Hampton Roads homes have mesh routers that broadcast one network name for both bands, and the opener cannot join through the 5 GHz side. If setup keeps failing, temporarily split the bands in your router settings or stand farther from the router so your phone drops to 2.4 GHz. Second, check signal strength in the garage itself: stand under the opener and run a speed test. Garages sit behind insulated walls and metal doors, and a weak signal here is the single most common reason the opener connects today and drops offline next week. Third, have your exact network name and password ready, including capitalization.
Step-by-step for openers with built-in myQ (2014 and newer)
Download the myQ app and create an account. Press and release the yellow Learn button on the opener power head two or three times until you hear a beep and see a flashing blue LED, which puts the opener in Wi-Fi setup mode. In the app, choose Add Device and select garage door opener, then follow the prompts: the app connects your phone briefly to a temporary network the opener broadcasts (it starts with MyQ), passes your home network credentials to the opener, and joins it to your router. When the opener LED goes solid, open and close the door once from the app to confirm. If your opener predates built-in Wi-Fi, the add-on myQ Smart Garage Hub does the same job for around $30 and pairs to the opener through the same Learn-button procedure. Genie owners use the Aladdin Connect app, and the flow is nearly identical.
Why connections drop in Hampton Roads specifically
We field this question constantly from homeowners near the bases. Around NAS Oceana in the 23454 zip, Norfolk Naval Station, and Langley, the 2.4 GHz band is crowded, and radar and flight-line activity coincide with interference complaints often enough that we no longer consider it coincidence. The practical fixes are unglamorous but effective: move the router closer to the garage side of the house, add a plug-in Wi-Fi extender near the garage door, or set the connection to a fixed 2.4 GHz channel (1, 6, or 11) in your router settings instead of auto. An insulated steel door between the opener and the router can also attenuate signal, so an extender inside the garage beats one outside it.
When the problem is not the Wi-Fi
If the opener will not enter setup mode at all, the logic board may be failing, and after the thunderstorms we get every June, surge-damaged boards are a weekly repair for us. A board that drops Wi-Fi, forgets remotes, or randomly reverses the door is telling you something. Our opener repair page covers the diagnosis, and our summer opener failure guide explains why heat and surges hit openers so hard here. If you are replacing an older unit anyway, every opener we install now ships with built-in Wi-Fi and battery backup, and our 2026 opener buying guide compares the options. We program the app connection before we leave on every install. Questions, or an opener that refuses to cooperate? Call (757) 777-3330 and we will sort it out, starting with a free on-site estimate if hardware needs replacing.
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Why is my garage door opener beeping?
Posted 2026-06-10 · by David Yifrach, DPOR #2705188091
LiftMaster garage door opener mounted on a garage ceiling in Great Bridge Chesapeake 23322 during a backup battery beeping diagnostic
If your garage door opener beeps every 30 seconds and the small LED on the motor head flashes orange, the backup battery is low or dead and needs replacement. A beep every 2 seconds while the door is moving means the opener is running on battery power because its outlet lost electricity, and one long beep followed by three short beeps means a LiftMaster or Chamberlain unit lost its Wi-Fi connection. Below is how to decode every beep pattern, what a replacement battery costs in Hampton Roads in 2026, and the one beep pattern that means you should stop pressing the button and call a technician.
Step 1: Match the beep to the LED on the motor head
LiftMaster and Chamberlain battery-backup openers use the same signal language. Look at the small battery LED on the motor unit, not the learn button. A solid orange LED with a beep every 2 seconds means the opener is operating on battery power right now. A flashing orange LED with a beep every 30 seconds means the battery is low. A flashing red LED with the same 30-second beep means the battery is dead and will no longer hold a charge. One long beep followed by three short beeps is a Wi-Fi error, usually a changed router password, and has nothing to do with the battery.
Step 2: Check the outlet before you blame the battery
Plug a phone charger or a lamp into the ceiling outlet the opener uses. If the outlet is dead, the opener has been quietly draining its backup battery, sometimes for days, and the beeping is the battery crying for help. Check your breaker panel for a tripped GFCI. We see this constantly in garages in Great Bridge and the rest of the 23322 zip code after summer thunderstorms, where a nearby strike trips the GFCI circuit and the homeowner does not notice until the beeping starts at 2 AM. If you just had an outage, our guide on resetting a LiftMaster opener after a power outage walks through the full restart sequence.
Step 3: Replace the battery if the LED is orange or red
Backup batteries in these openers are sealed lead-acid units that last 1 to 3 years, and a deep drain during a power outage often finishes off an older one. In Hampton Roads in 2026, the battery itself runs $45 to $85 at hardware stores, and we install one for $160 to $220 as part of a service call that includes a full opener checkup. Unplug the opener, remove the battery compartment cover, swap the battery, plug back in, and the beeping stops once the unit confirms a healthy charge. If you want the beeping silenced tonight while you wait for a new battery, unplug the opener, disconnect the battery leads, then plug the opener back in. The door still works on house power, you just have no backup until the new battery goes in.
The beeps that are normal and cannot be turned off
If your opener has myQ and someone closes the door from the phone app, the unit beeps and flashes for several seconds before the door moves. That is a federally required safety alert for unattended operation and it cannot be disabled. Genie openers with Aladdin Connect do the same thing. If the beeping only happens during app-triggered closings, nothing is wrong with your opener.
When beeping means call a pro
Two situations call for a technician rather than a new battery. First, if you replaced the battery and the LED never turns green, the charging circuit on the logic board has likely failed, which is a board-level repair. Second, if the beeping comes with clicking or humming while the door refuses to move, you may be looking at a failed capacitor or a stripped drive gear, both covered in our opener repair service. Heat accelerates both failures, and our June post on summer heat killing garage door openers explains why attic-temperature garages in coastal Virginia are hard on opener electronics. If your opener is 12 years or older and needs a board, replacement usually beats repair: a new LiftMaster battery-backup unit installed runs $650 to $1,100 in Hampton Roads in 2026, and our 2026 opener buying guide compares the brands we install.
Hurricane season makes the backup battery worth fixing now
From June through November, an outage here is a matter of when, not if. A working backup battery gives you roughly 20 full open-close cycles with no grid power, which means you can still get the car out when a storm knocks the lights out. Ignoring the low-battery beep all summer means the one time you need the backup, it is dead. We test backup batteries on every maintenance tune-up, and we are happy to check yours during a free on-site estimate for any other door work. Call (757) 777-3330 and we can usually have a battery in the same day.
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Why does my garage door open by itself?
Posted 2026-06-10 · by David Yifrach, DPOR #2705188091
Garage door opener wall console and wiring checked during a phantom-opening diagnosis at a Virginia Beach 23454 home
A garage door that opens by itself almost always has one of four causes: a stuck button on a remote or wall console, a shorted keypad or button wire, radio interference triggering the receiver, or a failing opener logic board. Start by pulling the batteries from every remote and clearing the keypad, since a stuck or shorted transmitter is the cause in roughly half of these calls. If the door still opens on its own with every remote dead, the problem is in the wiring, the receiver, or the board, and the steps below will isolate it.
Step 1: rule out your own transmitters
Remove the batteries from every remote, including the spare in the kitchen drawer and the one in the second car. Salt air and summer humidity in Hampton Roads corrode remote contacts and keypads, and a corroded keypad can fire intermittently for weeks before it fails outright. If the phantom opening stops, replace the offending remote or keypad rather than just the battery. If you use HomeLink in a vehicle, clear and re-teach it too.
Step 2: check the wall button wiring
The thin two-strand wire from the opener head to the wall console is low voltage, and a single staple pinched through the insulation, a water-wicked splice, or insulation chewed in the attic can short the circuit and command the door. Disconnect the two button wires at the opener head overnight. If the door stays put with the wires off, the fault is in that run or the console, and the fix is replacement wire, about a 30-minute job.
Step 3: consider radio interference, a real factor in Hampton Roads
Garage door openers receive on shared frequencies around 300 to 390 MHz. Living between Naval Air Station Oceana, Norfolk Naval Station, and Langley Air Force Base means more high-power radio traffic in those bands than almost anywhere in the country, and openers built before rolling-code security, roughly pre-1996, can be triggered by a strong stray signal or a neighbor's transmitter on an overlapping code. Newer LED bulbs installed in or near the opener can also blind or jam receivers. If your opener is from the fixed-code era, the durable fix is upgrading to a rolling-code opener, which changes its code on every press. If the opener is newer, try erasing all stored remotes from the receiver and re-teaching only the ones you own, and swap any non-rated LED bulb in the opener for one listed as garage door opener compatible.
Step 4: suspect the logic board
If the door still opens with remotes dead and button wires disconnected, the receiver or logic board is firing on its own. Boards fail erratically with age, heat, humidity, and power surges, and phantom operation is a classic symptom. In 2026 a logic board replacement runs $240 to $380 in our area, while a new chain-drive opener installed runs $520 to $680 and a belt-drive Wi-Fi unit $640 to $860, so on openers more than 12 to 15 years old the math usually favors repairing or replacing the opener outright. Our 2026 opener buying guide compares the current LiftMaster, Chamberlain, and Genie lines.
A note on safety
A door that opens by itself is a security problem, not just an annoyance. Until it is fixed, use the opener's lock or vacation mode if it has one, or slide the manual lock bar at night. If you want it diagnosed properly, we run this exact isolation sequence on a free on-site estimate anywhere in our Hampton Roads service area, from Oceana-adjacent Virginia Beach zip codes like 23454 to Langley-side Hampton. Call (757) 777-3330 and the techs who handle opener repair daily will pin it down in one visit.
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How do I unlock my garage door from outside when the power is out?
Posted 2026-06-09 · by David Yifrach, DPOR #2705188091
Garage door emergency release lock and key mounted above the top panel of a Hampton Roads garage door for power-outage exterior access
This is a real Hampton Roads question that picks up traffic in storm season. The short answer: if your garage door has an emergency release lock on the outside, you can unlock the door manually from outside even with no power. If it does not have that lock, you cannot, and you should install one before the next hurricane.
If you have an outside emergency release lock
The release lock is a small metal cylinder typically mounted on the outside of the garage door, above the top section, with a key. Steps:
Insert the key, turn it about a quarter turn.
Pull the small metal handle straight out. This is connected by a thin cable to the emergency release cord inside, on the trolley of your opener.
The trolley disengages from the chain or belt. The opener is now disconnected from the door.
Lift the door manually by hand. If the spring is intact, the door should be easy to lift to head height. If it feels like it weighs more than 40 pounds, do not force it, the spring may be broken.
The installed cost of an exterior emergency release lock for a Hampton Roads home is about $90 to $140 including labor. If your home is in Sandbridge, Oceanfront Virginia Beach, Buckroe Beach, or anywhere that loses power during named storms, this is the single most useful $100 you can spend on your garage.
If you do not have an outside emergency release lock
You have three options, ranked by how good they are.
Best: Have one installed. We do these as a standalone service for $90 to $140, or for free during any other repair or tune-up. The hardware is small (a 2-inch metal cylinder) and the install takes about 30 minutes. We carry the kits on the truck.
Workable in a pinch: If your home has a side door into the garage and you can access it from outside, enter through the side door and pull the emergency release cord on the opener (the red cord with the plastic handle that hangs from the trolley). The door can then be lifted manually.
Last resort: Some homes have a window in the garage door, and a homeowner with patience and a long stick can reach the red emergency cord through the window. We do not recommend this. It usually breaks the window glass, the trolley does not always release cleanly, and you risk dropping the door on yourself.
Specific advice for hurricane preparation in Hampton Roads
If a named storm is forecast to make landfall in Hampton Roads within 72 hours, do the following with your garage door regardless of whether you have an outside emergency release lock:
Park both cars outside the garage if you can. A garage door is the largest opening in your envelope. If it fails during the storm, internal pressure spikes and the roof can lift.
If you cannot park outside, make sure both spring tension and cable condition are good. We do a free hurricane-prep inspection for any home in our service area during the 72 hours before a named-storm landfall.
Test your manual lift now, before the power goes out. Knowing whether you can actually lift the door is something you want to find out on a sunny Tuesday, not at midnight during the storm.
The cost transparency on this in Hampton Roads in 2026
Exterior emergency release lock installation: $90 to $140 standalone, or free during any other service
Hurricane-prep door inspection: free during named-storm watches
Replacement of the entire trolley-side emergency cord assembly if yours is broken: $40 to $80
Stand inside the garage and look at the spring (or springs) mounted on the shaft above the door. A healthy spring is a single continuous coil. A broken spring has a visible 1–2 inch gap where it snapped.
Other confirming signs: the door feels extremely heavy if you disconnect the opener and try to lift it; the opener hums but can't raise the door; you heard a loud "bang" from the garage recently. Full guide with photos →
Don't operate the door until it's repaired, the opener can be damaged and the door can drop suddenly.
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Why does my garage door open halfway and stop?
Usually one of three things: (1) a broken spring making the door too heavy for the opener to keep lifting, the opener hits its force limit and gives up; (2) a worn roller or bent track creating resistance; or (3) the up-limit switch is set to stop the door halfway. Open the garage, look for a gap in the spring first (that's the 80% case). If the spring is intact, try the up-limit adjustment on the opener.
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How do I reset my LiftMaster garage door opener after a power outage?
For most LiftMaster openers post-2010, there's nothing to do, they retain their settings automatically. Just press the wall button and the door should operate normally. If it doesn't:
Unplug the opener from the ceiling outlet.
Wait 30 seconds.
Plug it back in. You should hear a short beep and see the LED come on.
Press the wall button. Door should work.
If you have battery backup and the backup is depleted, the opener may refuse to operate until the battery recharges (~24 hours on grid power) or you replace the battery. The battery has a lifespan of about 3 years.
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How do I program a garage door keypad?
Most residential keypads follow the same general process:
On the opener head, press and hold the "learn" button (usually a small colored button under the opener light cover) for about 6 seconds until the learn LED lights up.
Within 30 seconds, enter your desired PIN on the keypad and press ENTER.
The opener will click or the LED will blink, confirming the programming.
Test: enter the PIN, press ENTER. Door should operate.
Exact button locations vary by brand. For LiftMaster/Chamberlain the learn button is yellow, orange, red, or purple depending on model year. For Genie it's labeled with three horizontal lines. If yours is different, check the sticker on the opener's back panel.
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How do I manually open a garage door when the power is out?
Every residential garage door opener has an emergency release cord, a red handle hanging from the opener rail, usually about 6 feet in the air.
Make sure the door is fully closed (safer to release from closed position).
Pull the red cord straight down until you hear a click. This disengages the trolley from the rail.
Lift the door manually. It should lift easily if the springs are in good shape.
To re-engage: lift the door to the fully-closed position, pull the red cord toward the door (if it has a hinged release), or press the wall button until the trolley re-attaches (newer models).
Important: if the door feels extremely heavy when you try to lift it manually, you have a broken spring. Do not try to force it. Close it, leave it, and call for emergency service.
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Why does my garage door reverse when it hits the floor?
Two most likely causes: (1) the down-limit switch is set too low, so the opener thinks the door hit an obstruction; (2) the close-force setting is too sensitive. Both adjustments are typically on the opener head, look for small labeled screws or a digital programming menu. Back off the down-limit until the door stops just as it touches the floor, and bump the close force up a quarter turn at a time until it closes consistently. See our full reversal diagnostic.
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How do I align my garage door photo eyes?
The two photo-eye sensors mounted about 6" above the floor on either side of your door must face each other exactly. Each has a small LED, one will flash (or be off) if they're misaligned.
Wipe both lenses with a dry cloth.
Find the one with the flashing or dim LED.
Loosen its wing nut mount with your fingers.
Slowly tilt the sensor until the LED becomes solid steady.
Tighten the wing nut, being careful not to knock the sensor out of alignment.
Test by pressing the wall button, the door should close normally.
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How do I lubricate a garage door?
Annually. Use a lithium-based garage door lubricant spray, never WD-40, which actually strips existing grease and dries out rollers. Apply to:
All 10–12 rollers (a light coat on the stem, not the roller face)
All hinges (pin only, avoid the painted surfaces)
The torsion springs themselves (a light coat, for rust prevention)
The center bearing and end bearing plates
The opener rail where the trolley rides (chain drive only, belt drives shouldn't be lubed)
Don't lube the tracks themselves, rollers should roll, not slide. Lubing the track causes the rollers to drag.
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How do I re-program a garage door remote to my car (HomeLink)?
HomeLink programming steps by vehicle:
Park the car with the front bumper ~5 feet from the garage.
Inside the car, press and hold the two outer HomeLink buttons until the HomeLink LED begins flashing rapidly (~20 seconds).
Within 30 seconds, hold your original remote about 2 inches from the HomeLink buttons. Press and hold the remote button AND the HomeLink button you want to program, simultaneously.
When the HomeLink LED changes from slow to rapid flash, release both.
If your opener has rolling-code security (almost all modern ones do), you have one more step: press and hold the "learn" button on the opener head (yellow/purple/etc.) for about 2 seconds, then within 30 seconds, press the programmed HomeLink button in your car twice. Opener should click and accept.
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Why does my garage door go up but not down?
Almost always the photo eyes (safety sensors). The opener will always open, but it won't close if the photo eyes can't see each other. Wipe both lenses, make sure both LEDs are solid-steady, check that neither has been bumped out of alignment, and check the wires at the opener. If both LEDs are perfect and the door still won't close, the close-force may be too sensitive or the down-limit switch needs adjustment. Full guide: Why your garage door won't close →
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